Workplace Resources
The Mass General Brigham Employee Assistance Program is available to assist individuals, managers and work groups. Below are workplace resources to help you thrive at work.
Please contact the EAP confidentially at 866-724-4327 for further assistance with workplace concerns.
EAP News Articles
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833-275-6947 | askmyhr@partners.org
System-wide call center for all things Human Resources and benefits-related. Often a good place to start!
- 833-275-6947 | askmyhr@partners.org
- Information on Mass General Brigham Benefits
Occupational Health Service (OHS) is Mass General Brigham employee benefit that provides health care that focuses on the prevention and treatment of health conditions related to work, and ensures that individuals are healthy and safe to perform their job activities. They also coordinate wellness activity offerings to promote health, wellbeing and productivity.
- Ask my HR phone: 833-275-6947
- Email: askmyhr@partners.org
- Leave of Absence Dashboard
MGB Training & Safety
- MGB Armed Intruder/Active Shooter Course (19 min) & HealthStream Offerings (1hr)
- MGB AVADE (HealthStream course code – MGBE AVADE® Workplace Violence Prevention) provides a comprehensive, current, and effective approach to preventing, avoiding, de-escalating, and mitigating violence and aggression.
- MGB Employee Alert System (EAS) warnings about life-threatening situations such as an armed intruder. Enroll your mobile phone here
Dealing with Difficult Patients
- MGB Patient Code of Conduct
- Crisis Prevention Institute – De-escalation Tips
- The Joint Commission – De-escalation in Health Care
- Trauma Informed Care can help in both prevention and de-escalation of violence in the workplace. Many MGB departments already use this method of care, which can result in greater compassion for patients and increased safety for staff.
- Stat – When the Patient is Racist, how should the Doctor Respond?
- AMJMed – Discriminatory and Sexually Inappropriate Remarks from Patients and their Challenge to Professionalism
Please contact the EAP at 866-724-4327 if you need assistance navigating a job transition.
Government Benefits and Programs Related to Job Transition or Job Loss
- Mass.Gov. – Applying for Unemployment
- US Department of Labor – Health Care with Job Transitions
- Mass.Gov – Health Insurance Options for the Newly Unemployed
- Massachusetts Health Connector – Help with Health Insurance
Self-Care with Job Transitions
- HelpGuide – Job Loss and Unemployment Stress
- How to handle Changes in the Workplace
- Support for those Experiencing Grief in Relation to Work
Retirement