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Resources for Military Families and Veterans

The EAP recognizes the importance of supporting our employees who are or have been service members, as well as military family members . Give us a call and one of our EAP consultants would be glad to speak with you. EAP counselors can provide a confidential assessment to help you determine your needs and find the best resources.

The online resources below offer support and information to military families and veterans.

(Link doesn't work? Let us know )

AMPA (The American Military Partner Association)
The American Military Partner Association is the nation’s largest resource and support network for the partners, spouses, families, and allies of America’s lesbian, gay, bisexual, and transgender (LGBT) service members and veterans.

Iraq and Afghanistan Veterans
A veteran's experiences in Iraq and Afghanistan are unimaginable, and returning home isn't always easy. As a family member or friend of a veteran, you have the power to help, but knowing where to start can be difficult. Tips, resources, talk to others.

Make the Connection
Make the Connection is a public awareness campaign by the U.S. Department of Veterans Affairs (VA) that provides personal testimonials and resources to help Veterans discover ways to improve their lives. Central to this campaign is, a one-stop resource where Veterans and their families and friends can privately explore information about physical and mental health symptoms, challenging life events, and mental health conditions.

Massachusetts Department of Veterans' Services
Veteran's Services provides information on state and federal benefits, including details about where and how to apply, including counseling, housing and education. In addition to resources for veterans and their dependents, the website contains information for members of the Guard and Reserve who have been called-up to active duty. The website is regularly updated and expanded to better serve the Commonwealth’s veterans and their families.

Mental Health Self-Assessment Program
The Mental Health Self-Assessment Program® (MHSAP) offers service personnel and their families the opportunity to take anonymous, mental health and alcohol use self-assessments online, via the phone, and through special events held at installations. The self-assessments are a brief series of questions that, when linked together, help create a picture of how an individual is feeling. The program, part of the Department of Defense continuum of care, is fully funded by Force Health Protection and Readiness, Office of the Assistant Secretary of Defense, Health Affairs. The program is designed to help individuals identify their own symptoms and access assistance before a problem becomes serious. The self-assessments address posttraumatic stress disorder (PTSD), depression, generalized anxiety disorder, alcohol use, and bipolar disorder. After completing a self-assessment, individuals receive referral information including services provided by TRICARE, Military OneSource and Vet Centers. To take a free, anonymous self-assessment, visit or call 1-877-877-3647.

MFPC (Military Partners and Families Coalition)
Military Partners and Families Coalition (MPFC) is the only organization founded by the partners of actively-serving military personnel. Our mission is to provide support, education, resources, and advocacy for lesbian, gay, bisexual, transgender and similarly-identified (LGBT) military families.

Military OneSource
Military OneSource is the Department of Defense website for official Military Community and Family Policy (MC&FP) program information, policy and guidance designed to help troops and their families, leaders, and service providers. Whether you live the military lifestyle or support those who do, you'll find what you need!
EFMP/Special Needs
We invite you to explore this section to learn about and find the resources that will support military families with special needs.

National Center for Posttraumatic Stress Disorder, U.S. Department of Veterans Affairs
We are the center of excellence for research and education on the prevention, understanding, and treatment of PTSD. Resources for veterans and families include "What is PTSD", Fact Sheets and Videos to answer your questions on trauma, PTSD and related issues.

National Veterans Foundation
The National Veterans Foundation's mission is to serve the crisis management, information and referral needs of all U.S. Veterans and their families through: Management and operation of the nation’s only toll-free helpline for all veterans and their families. Hotline 1-888-777-4443, online live chat, online community chat.

Red Sox and MGH Home Base Program
The Red Sox Foundation and Massachusetts General Hospital have joined forces to create the Home Base Program, a partnership designed to help veterans with post-traumatic stress disorder (PTSD) and traumatic brain injury (TBI) and their families. Working in cooperation with the Department of Veterans Affairs, the Home Base Program supports and serves veterans of the Afghanistan and Iraq wars who are experiencing emotional and psychological difficulties readjusting to civilian life following deployment. Contact the MGH with questions about clinical care, family support, research or provider education at 617-724-5202.

U.S. Department of Veteran Affairs
Our goal is to provide excellence in patient care, veterans' benefits and customer satisfaction. We have reformed our department internally and are striving for high quality, prompt and seamless service to veterans. Our department's employees continue to offer their dedication and commitment to help veterans get the services they have earned. Our nation's veterans deserve no less. About a quarter of the nation's population -- approximately 70 million people -- are potentially eligible for VA benefits and services because they are veterans, family members or survivors of veterans. Special programs and services include Veterans Health Administration.

VA Caregiver Support, US Department of Veterans Affairs 
You may know that VA provides benefits and services for Veterans, but did you know that VA also has a number of services designed specifically to support you in your role as a Family Caregiver? With VA's Caregiver Support Line – 1-855-260-3274 – assistance is just a quick phone call away. 

VA Loan Center
U.S. Department of Veterans Affairs, Home Loan Guaranty Services
This national website provides information on mortgage and loan options for veterans. The goal is to help veterans and active duty personnel purchase and retain homes in recognition of their service to the Nation. The website is not just for veterans however, as it has excellent information on buying, selling or refinancing a home, as well as tips for first time homebuyers. Phone: 1-800-827-6311, 1-800-827-0336.

Vet Center Services, U.S. Department of Veterans Affairs
Vet Centers provide readjustment counseling and outreach services to all veterans who served in any combat zone. Services are also available for their family members for military related issues. Veterans have earned these benefits through their service and all are provided at no cost to the veteran or family.

Veterans Suicide Prevention Hotline 
1-800-273-TALK (8255), press "1"
The Department of Veterans Affairs' (VA) Veterans Health Administration (VHA) has founded a national suicide prevention hotline to ensure veterans in emotional crisis have free, 24/7 access to trained counselors. To operate the Veterans Hotline, the VA
partnered with the Substance Abuse and Mental Health Services Administration (SAMHSA) and the National Suicide Prevention Lifeline. Veterans can call the Lifeline number, 1-800-273-TALK (8255), and press "1" to be routed to the Veterans Hotline.


We provide access (links) to some external websites for your convenience. The EAP is not responsible for the availability, accuracy, or content of those outside resources or sites, nor does it endorse them. This site is not an attempt to provide any counseling or other type of intervention.

For more information or to discuss military family and veterans concerns please contact Partners Employee Assistance Program at 1-866-724-4EAP.

In case of emergency, please call 911 or your local hospital emergency service. 


This content was last modified on: 05/31/2016

Partners EAP serves employees, and their household members, of Partners HealthCare and related entities.
Partners EAP is not a service for the general public.
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