Assistance for Merrimack Valley Residents
Was your home damaged or were you forced to evacuate by the gas explosions and fires in Andover, Lawrence, and North Andover on 9/13/18? Here is some helpful information.
Resources for Merrimack Valley Residents (food, showers, etc) click here
When you return home, do not turn the gas back on if it has been shut off. Call Columbia Gas at 1-800-688-6160 to turn your gas back on. Do not enter your home unless you are accompanied by a gas company.
Do not return home even if on the cleared list if you smell gas at your residence. Evacuate to a safe area and call 911 immediately.
Call the Columbia Gas Property Claims Helpline 1-800-590-5571 if your property is damaged. You can also visit their Property Claims Center at the Lawrence Public Library, 51 Lawrence Ave, Lawrence, MA 01841 from 10 a.m. – 8 p.m. on weekdays.
Other Columbia Gas of Massachusetts Contacts
Expenses for Hotel/Food While Evacuated
Columbia Gas will reimburse displaced residents for reasonable accommodations until it was safe to return home. You can request reimbursement by contacting their Property Claims Helpline at 1-800-590-5571. Keep track of your receipts and expenses so you can be reimbursed.
Other assistance for individuals and homeowners is available from the Federal Emergency Management Agency (FEMA).
Here is a helpful article: Tips After a Disaster.
Local contact information:
Massachusetts Emergency Management Agency (MEMA)
400 Worcester Road
Framingham, Massachusetts 01702-5399
(508) 820-2030 FAX
Medical Care/Shelter for Animals
MSPCA-Nevins Farm in Methuen has staff to help people with pets that require overnight shelter. People can call 978-687-7453, Nevins Farm, 400 Broadway, Methuen, MA 01844. Donations accepted at MSPCA website.
Anyone who needs free emergency shelter or care for their animal that may have been injured in a fire can go to the MSCPA’s Angell Animal Medical Center - Boston, 350 S. Huntington Avenue, Jamaica Plain, MA 02130, 617-522-7282.
How to help?
American Red Cross
The best way you can help is by donating: 1-800-RED-CROSS or http://redcross.org/donate
For more information or to discuss housing concerns please contact Partners Employee Assistance Program at 1-866-724-4EAP.
In case of emergency, please call 911 or your local hospital emergency service.
This content was last modified on: 09/21/2018