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Support for Coping with COVID-19

The EAP is available to help you get through this stressful and uncertain time and is fully functioning by phone and telehealth. 

Mass General Brigham has a remote work policy for those who are able to continue to work from home but as a reminder, you should speak with your manager about your ability to work from home. Log into PULSE to read the Mass General Brigham Remote Work Toolkit and the COVID-19 Employee FAQ's for additional guidance.

Employees can sign up for COVID-19 updates by texting PHSSTAFF to 1-800-866-899-3473. Patients can sign up by texting PHSCOVID to 1-866-899-3473.


Important Commonwealth of MA Re-Opening Plans

We are presently in phase 2 of re-opening. Here are some Updates on Health Care, Child Care, Youth Sports, Restaurants, Retail and More:

Phase 2 of Massachusetts’ reopening plan

Universal Hub-Summary of Commonwealth of MA Re-Opening

MA.Gov Full details on Commonwealth MA Re-Opening 

MassLive-MA Childcare Facilities and Summer Camps and Their Plans to Reopen

Mass General Brigham Post-Covid Recovery efforts are Underway 
Log in to Pulse to read what's presently being planned by Infection Control to keep patients and employees safe:
Blueprint for Infection Control After the COVID-19 Surge 

Safe Care Commitment

Providing a safe environment for everyone is the core tenet of our system’s Safe Care Commitment. Across our system, Mass General Brigham employees are doing their part to ensure that our hospitals, clinics, practices and office spaces are safe and ready. Watch this video to hear from your colleagues about how we are fulfilling this commitment.

Other Helpful Resources

Managing Your Physical Health Care During the Pandemic 

Staying Safe from Domestic Abuse during COVID-19   

Financial Assistance   

Child Care, Summer Camp and Information for Families with Children 

Information on COVID-19 for Mass General Brigham Healthcare Employees  

Senior and Family Caregiver Support 

Stress Management and Self-Care  

Resources and Information

Support for Veterans and Families During COVID-19

Veterans have been particularly impacted during the COVID-19 Pandemic. There are supports available to help veterans stay healthy and connected.  

Home Base Program-MGH-Operation Health@Home-Essential Skills for the Mind, Body and Soul

AARP-Free Resources to Aid Veterans, Military, Their Families Amid COVID-19 Outbreak

Military One Source

Mass Vets Advisor

For Mass General Brigham Healthcare employees and household members seeking help, please contact the EAP at 866-724-4327. 

In case of emergency, please call 911 or your local hospital emergency service. 

This content was last modified on: 07/02/2020

Partners EAP is not a service for the general public.

In case of emergency, please call 911 or your local hospital emergency service.

Call Us: 1-866-724-4EAP