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Managing Your Physical Health Care During the Pandemic

Maintaining physical health right now is a priority for everyone. This page offers resources and guidance to help you and your loved ones be informed and vigilant in order to stay healthy.

Occupational Health Services Employee Hotline

  • The Occupational Health Services hotline (for Mass General Brigham Healthcare Employees and other members) can be reached at: 
    617-724-8100  - 
    from 8am-4:30pm weekdays.

  • Reporting your symptoms or illnesses and receiving guidance on when to return to work if you have questions after you have completed the employee illness report using this online tool. 

  • Health concerns related to potential COVID-19 exposures

  • Specific testing for COVID-19 

Staying Healthy in the Workplace: for Mass General Brigham Employees 

  • Eat and Drink Away from Others: When infected, an individual can be contagious starting two days before symptoms begin. When employees take masks off to eat and drink together, without maintaining a distance of six feet, exposures can result.

  • Manage Breakrooms to Reduce Crowding: If social distance in breakrooms cannot be maintained, consider finding alternative areas to take breaks. If you eat in the cafeteria, keep six feet apart from others.

  • Keep Your Distance When Possible: Do your best to maintain six feet of separation from co-workers when your work permits. We recognize that sometimes our work requires us be within six feet of one another. That is fine as long as everyone wears a mask.

  • Avoid Crowding When Possible: Minimize crowding together in conference rooms, break rooms, nurses’ stations and other places where people tend to cluster (e.g. near printers or water coolers).

  • Wear Your Mask Correctly: Ensure that your mask is covering both your mouth and your nose at all times. For information about the proper technique for putting on, using and taking off a mask, please review the mask infographic.


Attestation Process Tips
To ensure you and your colleagues are able to enter the building quickly and safely, especially during peak times, please:

  • Have your Day Pass ready to show either on your phone or in print at the attestation area by visiting at www.Mass General before you arrive.
  • To the best of your ability, maintain a distance of six feet between yourself and other staff members when attesting, especially manually.
  • When you have completed attestation, immediately put your mask on before proceeding to your work area. Staff are expected to wear masks at all times while on premises.


Guidance for employees seeking antibody testing for themselves 

  • Some employees without symptoms of COVID-19 may be curious to learn if they have antibodies to COVID-19. There are currently several research studies trying to understand more about antibodies to COVID-19, but some employees may seek antibody testing outside of Mass General Brigham-approved research studies. Any employee with a positive serology test must contact OHS promptly to arrange for follow up testing and return to work clearance. If you have any questions, contact the OHS Call Line at 617-724-8100.

  • For full guidance on antibody testing, visit Mass General Brigham Pulse.

Contact Tracing by Local Public Health For COVID-19  
We have learned that some of our employees have been called by their local public health departments to alert them to contacts with COVID-19 positive persons and have instructed them to stay out of work. 

  • Health care workers, however, are specifically excluded from this requirement so long as they are asymptomatic per the Massachusetts Department of Public Health. The Mass General Brigham Return to Work Policy is aligned with Massachusetts Department of Public Health (DPH) requirements.
  • If you are contacted by your local public health agency and have further questions, please contact Occupational Health Services. 


It's Still Important to Treat Non-COVID Conditions

Keeping an Eye on Symtoms 

COVID-19 Testing in Massachusetts 

Planning for a Medical Emergency
It’s helpful for everyone to have a plan so that in the event of a serious medical situation, family, friends and medical providers are in a better situation to help you. Read more.

This content was last modified on: 07/15/2020

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