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Housing Resources During the Pandemic

The COVID-19 Pandemic represents stress in several areas, including housing. The Mass General Brigham Employee Assistance Program is available to help you problem solve housing issues, such as those related to rent or mortgage, and housing searches. Below are some resources that you might find helpful. For further assistance, contact the EAP at 866-724-4327.  

Assistance with Preventing Homelessness 
The Moratorium on non-Essential Evictions are Still in Effect in MA Evictions are on hold, except in Cases of Criminal Activity or Public Safety. Below are some resources to help you understand the current rules for rent and mortgages and navigate any changes going forward.

Preventing Homelessness in Greater Boston 
857.415.2900 (Eviction Prevention Hotline) 

FamilyAid Boston 
Homelessness Prevention Resources

Massachusetts Coalition for the Homeless

Up-to-Date Shelter Listings  
Boston Public Health Commission Homeless Services
Up-to-date Boston Shelter Listings 
and Homelessness Resources

Massachusetts Department of Transitional Assistance

Emergency Shelter, Food Stamps and Back-Rent
Housing Consumer Education Center Finder    
Regional Agencies Designated to Provide Counseling 
and Assistance for Housing-Related Issues  

Action for Boston Community Development (ABCD)

Assistance with Housing Search for Boston, Everett,
Malden, Medford Residents  

Waltham-Based-Assistance with Housing Concerns,
Landlord/Tenant Issues, Eviction, Housing Search 

Massachusetts Department of Housing and Community Development (DHCH)

Guide to Obtaining Housing Assistance

Housing Resources Assistance
Free, 24/7 Telephone (211) 

Mass Legal Help - Assistance with Evictions 

Financial Assistance with Housing Costs 

Short-term Financial Assistance to Low-income Families

who are Homeless or at Risk of Becoming Homeless
Main Office (617) 573-1100 

The Emergency Rental and Mortgage Assistance (ERMA) Program
Provides direct funding to eligible households who are suffering financial hardship

City of Boston Rental Relief Fund 
Last Round is now Closed
Sign up for Future Funding Opportunities

Assistance with Utilities

Keeping your Utilities Connected:
Commonwealth of MA 

National Grid


Columbia Gas 

The Department of Public Utilities (DPU) is the state agency responsible for regulating utility companies. In addition to regulating the quality of service, the DPU investigates problems, and has procedures to help you resolve problems. On-Line DPU Complaint Form
Phone: 1-877-886-5066

New Hampshire Resources 


This content was last modified on: 07/16/2020

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Call Us: 1-866-724-4EAP