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Housing Resources During the Pandemic

The COVID-19 Pandemic represents stress in several areas, including housing. The Mass General Brigham Employee Assistance Program is available to help you problem solve housing issues, such as those related to rent or mortgage, and housing searches. Below are some resources that you might find helpful. For further assistance, contact the EAP at 866-724-4327.  
 

Assistance with Preventing Homelessness 
The Moratorium on non-Essential Evictions are Still in Effect in MA Evictions are on hold, except in Cases of Criminal Activity or Public Safety. Below are some resources to help you understand the current rules for rent and mortgages and navigate any changes going forward.

Homestart 
Preventing Homelessness in Greater Boston 
857.415.2900 (Eviction Prevention Hotline) 

FamilyAid Boston 
Homelessness Prevention Resources
617.542.7286

Massachusetts Coalition for the Homeless
 

Up-to-Date Shelter Listings  
781.595.7570
Boston Public Health Commission Homeless Services
Up-to-date Boston Shelter Listings 
and Homelessness Resources


Massachusetts Department of Transitional Assistance

Emergency Shelter, Food Stamps and Back-Rent
Assistance
Housing Consumer Education Center Finder    
Regional Agencies Designated to Provide Counseling 
and Assistance for Housing-Related Issues  


Action for Boston Community Development (ABCD)
 

Assistance with Housing Search for Boston, Everett,
Malden, Medford Residents  
617-348-6000

WATCH CDC 
Waltham-Based-Assistance with Housing Concerns,
Landlord/Tenant Issues, Eviction, Housing Search 
781.891.6689


Massachusetts Department of Housing and Community Development (DHCH)
 

Guide to Obtaining Housing Assistance
877.418.3308

Mass-211 
Housing Resources Assistance
Free, 24/7 Telephone (211) 

                                             
Mass Legal Help - Assistance with Evictions 


Financial Assistance with Housing Costs 

RAFT 
Short-term Financial Assistance to Low-income Families

who are Homeless or at Risk of Becoming Homeless
Main Office (617) 573-1100 

Baker-Polito:
The Emergency Rental and Mortgage Assistance (ERMA) Program
Provides direct funding to eligible households who are suffering financial hardship

City of Boston Rental Relief Fund 
Last Round is now Closed
Sign up for Future Funding Opportunities


Assistance with Utilities

Keeping your Utilities Connected:
Commonwealth of MA 

National Grid
1-800-322-3223 

Eversource
800-592-2000 

Columbia Gas 
1-800-688-6160


The Department of Public Utilities (DPU) is the state agency responsible for regulating utility companies. In addition to regulating the quality of service, the DPU investigates problems, and has procedures to help you resolve problems. On-Line DPU Complaint Form
Phone: 1-877-886-5066


New Hampshire Resources 

 


This content was last modified on: 07/16/2020

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In case of emergency, please call 911 or your local hospital emergency service.

Call Us: 1-866-724-4EAP