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Financial Assistance

Mass General Brigham COVID-19 Employee Grant Fund to help Our Employees Who Are Experiencing Financial Difficulties 

We know that this pandemic is bringing hardship for many of you. Some of you have family members who have lost their jobs, or you have experienced other unanticipated expenses causing additional worry during this trying time.   

  • Through the generosity of donors, employees of Mass General Brigham and its member institutions who have experienced financial hardship and meet certain income criteria will be eligible to apply for a one-time grant of up to $1,000. No repayment will be necessary, and the grant is tax-free. PLEASE NOTE: deadline to apply is now July 15 , 2020
  • Grants can be used to support employees who face financial hardships as a result of COVID-19 such as: 
    • Serious illness or injury of an employee or an immediate family member
    • Reduced household income
    • Eviction, rent, utilities, household expenses
    • Increased costs associated with child care or transportation due to additional work demands
    • Other significant expenses resulting from COVID-19  

Learn about Residential Assistance for Families in Transition (RAFT)  new! 
RAFT is a new homelessness prevention program funded by the Department of Housing and Community Development. Read their website for more details.

Secure Advantage Financial Resource Center for Mass General Brigham

Mass General Brigham employees, staff and household members have access to financial education resources and free 30-minute financial coaching sessions with financial experts. If you have concerns or questions about topics such as budgeting, debt, college financing, retirement or estate planning, for access call 866-724-4327 or check out the weblink via AskmyHR.

Food Assistance 


Guides to Reaching Financial Assistance by Telephone



Information on MA Utilities During the Pandemic 

  • Columbia Gas of Massachusetts
    • Suspended shutoffs for nonpayment in response to the COVID-19 pandemic and will remain in effect until further notice.
    • Will also offer its most flexible payment plans to customers who indicate either an impact or hardship as a result of COVID-19 and will suspend late payment charges until May 1.

  • Eversource
    • Suspending disconnection of service for non-payment; Eliminating late payment charges.
    • Also offering a flexible payment plan with no down payment for any past-due amount

  • National Grid
    • Temporarily suspending collections-related activities, including service disconnections, to lessen any financial hardship caused by the COVID-19 pandemic.


Credit Union Assistance


Care Act and Other COVID-19 Regulatory Supports

Emergency Assistance and Community Support 


211 is the United Way helpline!

In collaboration with the Department of Public Health, United Way’s Mass 2-1-1 statewide consumer hotline will provide consumer help during the COVID-19 public health emergency. Individuals can dial 2-1-1 for comprehensive information and referrals related to the virus, including information on where they can access flexible funds through the COVID-19 Family Support Fund.


Small Businesses 

Tax Information


Be Alert for COVID-related Fraud Targeting State Unemployment Insurance Programs  

There has been an increase in fraud targeting state unemployment insurance programs and we want to ensure that you are able to protect yourself. Across Mass General Brigham, we have received reports of employees being notified by mail or a phone call that they filed a Pandemic Unemployment Assistance claim when they did not. If you receive a notification, it is possible that your social security number and other information may have been compromised. MGH Police and Security is in communication with local, state and national law enforcement agencies. They confirmed that this fraud is affecting many people across the Commonwealth and is not specific to Mass General Brigham employees. If you receive notification about Pandemic Unemployment Assistance, we recommend the taking the following steps:

General Unemployment Information

General Financial Assistance

Health Insurance

  • Updates from MassHealth
  • MassHealth is allowing early refills and 90-day supplies of medications. 
  • MassHealth enrollees with active coverage as of March 18, 2020 will have protected coverage and will not be terminated during the COVID-19 outbreak national emergency and for one month after the emergency period ends. No additional paperwork will be needed.

Commercial Insurers, BCBS of MA, and HMOs

  • All health insurance carriers are required to provide medically necessary testing, treatment, and telehealth services for COVID-19. This must be provided without a copay, use of coinsurance or deductible

Pet Care and Food, Financial Resources  

For more information or to discuss stress and resilience concerns related to the COVID-19 pandemic, please contact Partners Employee Assistance Program at 1-866-724-4327.

In case of emergency, please call 911 or your local hospital emergency service.  

This content was last modified on: 07/02/2020

Partners EAP is not a service for the general public.

In case of emergency, please call 911 or your local hospital emergency service.

Call Us: 1-866-724-4EAP